Ordering Process

Ordering is quick and easy:

1. Place your order and choose delivery method

2. Receive order confirmation

3. Wait for delivery or pick up your order

4. Enjoy your Met Food products

Delivery Information

1. Do you offer same-day delivery?

Yes, for in-stock items.

  • Processing time: 1–2 hours
  • Cut-off: 3:00 PM
  • Orders after cut-off: Next-day delivery
  • Orders on Sunday: Delivered next day
2. Do you deliver on holidays?

Yes, during working holidays.

3. Can I pick up my order?

Yes. You may:

  • Book your own courier, or
  • Pick up at our office

⚠️ Please wait for confirmation before booking a rider.

4. Do you accept returns or exchanges?
  • No exchange once the order is placed and paid
  • Returns allowed for valid reasons:
    • Expired product
    • Damaged packaging
    • Wrong item
5. What delivery services do you use?

We use third-party couriers such as Lalamove, Grab, and similar services

6. How much is the delivery fee?

Flat rate per zone:

  • Manila Area – ₱100
  • Nearby Cities – ₱150
  • Other Areas – ₱199
7. What are the payment methods?

Website Orders:

  • Credit/Debit Card
  • E-wallets (GCash, Maya, ShopeePay, etc.)
  • Online Banking
  • PayLater

Facebook / Viber Orders:

  • GCash
  • Online Banking